Welcome to Techo Digital
We value our users and visitors privacy,
Our privacy policy outlines the type of information/data we collect, how we use the collected data, who has access to the data collected, the rights of Techo Digital’s Website/Subscription Service users and our Cookie Policy.
The Privacy Policy for the use of Techo Digital’s Website/Subscription Service applies in addition to the Terms and Conditions/Services.
Via accessing this website and our subscription services we assume you accept our privacy policy. Do not continue to use techodigital.com.au if you do not agree to accept our Privacy Policy in conjunction with the Terms and Conditions/Services. Users may update their preferences in relation to the acceptance of tracked cookies.
Techo Digital (owner & data collector)
Contact Information
Techo Digital
Perth Western Australia/Servicing Worldwide
Email: hello@techodigital.com.au
Personal data obtained and used for operation of our services.
We collect the following data to help us achieve the purpose set out in this privacy policy. We only collect data that helps us achieve this purpose.
Contact Forms
Personnel data- name, email address, phone number, company/business name, industry, message.
Newsletter
Personnel data- email address.
Stripe Payment Processing
Personnel data- various forms as outlined in the privacy policy of the service provider.
Booking Software
Personnel data- various forms as outlined in the privacy policy of the service provider.
Purpose
The purpose of this privacy policy is to inform our users of how all or some of their information will be collected, used, shared, protected and retained.
Consent
By utilising our website visitors and users agree and consent to the conditions set out in this Privacy Policy in addition to the Terms and Conditions/Services.
How we use the data collected
Contact Forms
By filling in the contact form the User authorises Techo Digital to use the data provided to reply to requests for more information, as indicated by the form’s header (contact us). Correspondence will be made via any form of data provided; email address, phone number.
Newsletter
By registering to our mailing list or newsletter, the Users agree their email address will be added to the contact list of those who are happy to receive emails containing information on commercial or promotional material relating to Techo Digital. Your email address may also be added to our mailing list as a result of signing up as a user and agreeing to receive marketing material in the process. Correspondence will be made via any form of data provided; email address, name.
Stripe Payment Processing
Techo Digital partners with Stripe Inc, as our payment processing service.
Stripe payment processing services allow Techo Digital to process payments by credit card, bank transfer or other means supported by Stripe. Techo Digital only shares user information necessary to execute the said transaction with Stripe to increase security. Stripes service may also send emails containing invoices, receipts or other supporting information directly relating to a user's subscription or purchase.
Booking Software
Techo Digital utilises Calendly as their online booking platform providing users/visitors a date and time to book a call with one of our team members. Data entered by the Client is used by Techo Digital to provide the user with a date and time to speak with our team members. The data provided by the user in some instances will be used by Techo Digital employees, to aid in our research in providing us with a larger understanding of your brand- web address etc.
Social Media Interaction
Techo Digital provides users with direct links to our social media accounts within pages of our website.
Data collected from corresponding social media accounts are subject to a user's privacy settings for each social network. Please refer to the privacy policy of corresponding social media accounts for more information regarding the collection of your information.
How we share data collected
Techo Digital reserves the right to share or disclose user data to any member of our organisation (employees), (contractors) who reasonably need access to said data to achieve the purpose set out in this privacy policy.
Data Retention
Users' personal or identifiable data collected will be processed and stored for as long as required for the purpose in which information has been collected. User/Client data may be retained longer in the event of legal proceedings/claims or upon the order of an authority. Techo Digital retains the right to obtain user data for a longer period when the user has given consent to such processing providing consent is not withdrawn.
Purposeful Retention;
- Personal and Identifiable Data collected for all purposes related to a contract, subscription or legal commitment between Techo Digital and its Users will be retained until such contract and related material has been completed/finalised.
Users personal or identifiable data collected or stored by Techo Digital holds the right to access and retrieve personal information store by Techo Digital at any time unless the request is unreasonable. Privacy Act 1998 (Cth)
Data Protection
Techo Digital ensures appropriate security measures are undertaken to assist in preventing unauthorised access, tampering, modification, or unauthorised destruction of the Data collected. All data processed and collected from the user is through computers, in person or over the phone.
All affiliated third-party software used by Techo Digital to deliver our service has its own process and protection when collecting user data for more information please refer to their privacy policy.
Although we take all reasonable precautions to ensure user data is secure and users are protected, please understand there always remains a risk. We are unable to guarantee the security of user data beyond what is reasonably practical.
Notifiable Data Breach
Techo Digital will notify all affected Clients, Users or individuals in the event there is a Notifiable Data Breach under the NDB Scheme Plan.
Cookie Policy
What are cookies
Cookies are small files stored and downloaded to a user's hard drive, nearly all professional websites use cookies to track data relating to a user's browsing habits within their website. Our cookie policy describes the information gathered, how we use said information and why we may need to store these cookies.
You can also choose to disable cookies, although this may downgrade the quality of your user experience and break/hinder areas of our site functionality.
For further information and extended research on how cookies are stored and used, please refer to Google.
Consent to cookies
Users are provided the opportunity to consent to the use of cookies via a pop-up on our webpage. Users can provide or withdraw consent at this time.
How we use cookies
Techo Digital utilises cookies to improve the quality of our user experience and provide further functionality to our website, enabling interactions with external users and affiliated third parties as laid out below.
Disabling cookies
Techo Digital uses Cookies to provide functionality and certain features to the website that are strictly necessary for the operation and delivery of the purpose/service. Therefore it is recommended the user does not disable cookies.
Users can prevent the use or storage of cookies within their devices-browser settings Users may refer to these browser settings for more information and help disabling these cookies. Be aware disabling cookies will affect the functionality of our website and many other sites you browse/visit.
Third Party Cookies
Techo Digital offers interaction with social media platforms and affiliated third parties within the pages of our website. All interaction and information (Cookies) obtained through third parties are subject to a User’s privacy settings for each Third Party.
The cookies we set
Account Cookies
Techo Digital utilises cookies when a user creates an account with us.
We collect cookies for the management of your account through the signup and login process and any general administration associated with your account. Cookies associated with your account will usually be removed when you log out unless you have expressed permission within your site preferences to remember your account.
Email-Newsletter Cookies
Techo Digital offers users a subscription to our email newsletter.
Cookies are used through the signup process and may be stored to optimise your viewing experience only showing you notifications or popups etc. meant for both unsubscribed or subscribed users.
Payment Processing Cookies
Techo Digital partners with Stripe Inc. is our payment processing service.
Certain cookies are essential when processing your payments to ensure your order is remembered between checkout pages and paired with the correct account. Only necessary cookies are collected to execute said transaction with Stripe smoothly.
Website Form Cookies
When you submit data to or through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
Website Preference Cookies
To provide users with this purpose, Techo Digital utilises cookies to provide an even greater user experience. We set cookies so your information and preferences can be used when you interact with any webpage adapting as needed. We provide and offer forms of consent to all users to set their preferences for how our website runs.
Children
We prioritise children's protection while using the internet we do not knowingly obtain or collect personal or identifiable information from children under the age of 13. If we learn data has been collected by a child under the age of 13 all corresponding information within our best efforts will be deleted/destroyed. We further encourage parents and guardians to observe and participate in monitoring their children's online activity. Parents or guardians are welcome/encouraged to reach out to us if they believe a child has provided us with personal or identifiable data.
Interest based advertising and newsletters
Users of Techo Digital reserve the right to opt out of receiving promotional or commercial advertising and material at any time.
Disclosure
Legal basis of data collection/processing;
Techo Digital reserves the right to provide/process Personal Data collected relating to Users or Visitors if one of the following applies:
- It is necessary to process/provide information to comply with any and all legal obligations where Techo Digital or the User or Visitor is the subject.
- Provision of data is or becomes necessary for the performance of an agreement Techo Digital has with a user.
- Users have given their consent for specific purposes.
In any case or proceeding, Techo Digital will gladly help clarify the specific legal basis that applies to the processing of a user's information.
Hyperlinks
Users/Visitors agree if they follow hyperlinks or any third-party links from our Website or Subscription Service. Techo Digital is not responsible for and has no control over their privacy policies and practices.
Further Information
Providing the objective complexity surrounding the understanding of cookies, we encourage users to reach out to Techo Digital should they wish to or require any further information on the cookies implemented and used by us.
Changes To Techo Digital
The Owner, Techo Digital, reserves the right to make changes to this privacy policy at any time. By notifying its users on this page of any changes made to the privacy policy as far as technically and legally possible - notices may be communicated via any means of contact information Techo Digital has on file with the user. Techo Digital recommends users check the privacy policy often for updates. Should the changes affect the user's consent, Techo Digital will collect new/updated consent from the user as required.
Contact Information
Techo Digital
Perth Western Australia/Servicing Worldwide
.avif)